What the experts are saying

Chris Frey, vice president of North American commercial channel and retail sales at Lenovo, was surprised by the number of solution providers still not doing any managed services or cloud business.

"Long term for all of your managed services is something that needs to be looked at. SMB customers need someone to manage their infrastructure," Frey said. "Cloud is a little bit longer out, but true managed services I think next year will move a little bit. People are going to need more help. I think your customers need someone they trust to manage their infrastructure."

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