Setting up a New Laptop for Business Use

Here are some instructions for when you buy a new computer that you need to get added to your business account. These are usually laptops that someone at your company has purchased locally. We need for you to get the machine on, connected to the internet, and our remote software…

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New Ransomware Attacks Your Entire Hard Drive

  Sometimes it seems like we send out too many emails warning our customers of new threats. Seeing too many of these can lead to fatigue, where people simply don’t read them at all. Please take a minute and read over this one and pass it along to all the…

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How to set a signature up in Outlook

Signatures in email are a common way of communicating information about your business. You can add your mailing address, phone numbers, and even a logo. This is a great way to bring more visibility to your brand. Adding a signature is easy to do and it only takes a few…

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Avoiding the Gotcha’s in Dropbox

Let me start by saying that we love Dropbox. It’s a great product for the price and almost all of our small business customers choose to use it, and for good reason. It’s almost magic how all of your documents can stay in sync on all of your machines. That…

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Tips for Managing Multiple Email Accounts in Outlook

Over the past few weeks I have added accounts for some users that already had at least one other email address. It really isn’t uncommon for people to have more than one account and Outlook has some great features to help you with your multiple accounts. Unfortunately, many users will…

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It’s time to decide if you want Windows 10

Microsoft released Windows 10 almost a year ago and made it a free upgrade for all users with Windows 7 or higher.  It’s been out for almost a year and the time has come for users to decide if they want this free upgrade.  So far about 300 million users…

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Potentially Unwanted Programs

There is a class of programs that you probably don’t want on your computer but they often aren’t removed by antivirus or antimalware programs. We call these PUPs or Potentially Unwanted Programs. They can also be called adware, crapware, or junkware. These programs tend to get installed when you are…

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Backups and Imaging

We have discussed the threat posed by Ransomware like Cryptowall. The best defense against Ransomware is great backups. Actually having great backups is a good defense against many ails such as hardware failure, user errors, and disasters of all sorts, both natural and accidental. The first thought that most people…

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Using LogMeIn – Updated Version

Update: LogMeIn has made some changes over the last year and while everything in this document will still work, there are now a couple of easier ways to do the same things. I’m updating these instructions to reflect that. The following guide will introduce you to using LogMeIn (LMI) to…

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