First, the ONLY place that you can change your Office365 password is in the web view of your account. You should start by logging in at https://mail.office365.com. Upon login for the 1st time you will see this screen. The first screen will ask you for a secondary email and a…
Here are some instructions for when you buy a new computer that you need to get added to your business account. These are usually laptops that someone at your company has purchased locally. We need for you to get the machine on, connected to the internet, and our remote software…
Splashtop is a remote program like LogMeIn and TeamViewer that we use to access remote machines. We also can invite our clients to access their own machines. If we have sent you an invitation, then these instructions will get you started. Start by looking at the invitation. There are 2…
Sometimes it seems like we send out too many emails warning our customers of new threats. Seeing too many of these can lead to fatigue, where people simply don’t read them at all. Please take a minute and read over this one and pass it along to all the…
Signatures in email are a common way of communicating information about your business. You can add your mailing address, phone numbers, and even a logo. This is a great way to bring more visibility to your brand. Adding a signature is easy to do and it only takes a few…
Let me start by saying that we love Dropbox. It’s a great product for the price and almost all of our small business customers choose to use it, and for good reason. It’s almost magic how all of your documents can stay in sync on all of your machines. That…
Over the past few weeks I have added accounts for some users that already had at least one other email address. It really isn’t uncommon for people to have more than one account and Outlook has some great features to help you with your multiple accounts. Unfortunately, many users will…
Microsoft released Windows 10 almost a year ago and made it a free upgrade for all users with Windows 7 or higher. It’s been out for almost a year and the time has come for users to decide if they want this free upgrade. So far about 300 million users…
There is a class of programs that you probably don’t want on your computer but they often aren’t removed by antivirus or antimalware programs. We call these PUPs or Potentially Unwanted Programs. They can also be called adware, crapware, or junkware. These programs tend to get installed when you are…
We have discussed the threat posed by Ransomware like Cryptowall. The best defense against Ransomware is great backups. Actually having great backups is a good defense against many ails such as hardware failure, user errors, and disasters of all sorts, both natural and accidental. The first thought that most people…
